Shipping policy

Items typically ship in 3-5 business days, in some cases the time frame may be longer depending on how many orders we have ahead of you. We will contact you should your order take longer than 3 to 5 business days to process. All items only ship Monday - Friday when the post office is open.

Untracked and uninsured services such as Small Packet USA or International are used at your own risk. We assume no liability and will not replace any products that do not arrive should you choose to use these options. We recommend using Tracked Packet, Expedited Parcel, Express Post, Fed Ex ground, Purolator Ground, or any other tracked options.

IMPORTANT NOTICE:

Canada post does not offer tracking on small packet services. All orders placed using Small Packet services from Canada Post with no tracking are purchased at your own risk, we assume no responsibility for items lost without tracking. Please also note that Small packet surface can take anywhere from 4 to 12 weeks to arrive, surface means by boat and is very slow. If you need it sooner please select air shipping for international orders. If you need tracking, please do not use small packet services. Many of our items are made at the time of order, if ordering a custom item please put all customizaton info in your order comments at checkout. Please allow 3-5 business days for most orders to be made and shipped, custom orders, items that require specific planetary timing, or items that need consecrated WILL take longer, we thank you for your patience as we take the time to ensure you get a wonderfully handcrafted magical curio.